Terms and Conditions

Effective Date: 01/04/2026

Business Entity: UK Study Today Ltd

Platform Website: RubiconTutors.com

Registered in: United Kingdom

Company Number: 07192908

Contact: support@RubiconTutors.com

1. Introduction

Welcome to RubiconTutors.com, a premier UK-based online and in-person tutoring platform owned and operated by UK Study Today Ltd, a private company incorporated in the United Kingdom. These Terms of Service ("Terms”, "Agreement”) are a legally binding contract between you ("User”, "you”, "your”) and RubiconTutors.com ("we”, "us”, "our”, "Rubicon Tutors”).

By accessing, browsing, registering for, or using any part of the RubiconTutors.com website or services (collectively, the "Platform”), you agree to be bound by these Terms, along with our Privacy Policy, Cookie Policy, and any applicable policies, notices, and guidelines posted on the Platform. If you do not agree with these Terms, you must immediately discontinue use of the Platform.

The Platform facilitates connections between independent tutors and learners for educational purposes across various academic and personal development subjects, either online or in-person. RubiconTutors.com is not a party to any contract or agreement entered into between users, and we do not directly employ tutors.

2. Definitions

• Platform: The website and services provided via RubiconTutors.com.
• Tutor: Any individual offering tutoring services through RubiconTutors.com.
• Learner: Any individual (or their legal guardian, if under 18) seeking tutoring services.
• Stripe Connect: The third-party payment processor used by RubiconTutors.com.

3. Eligibility and Account Registration

To use the Platform, you must:

• Be at least 18 years old, or have parental/guardian consent and supervision.
• Have the legal capacity to enter into contracts.
• Register an account with accurate, truthful, and current information.
• Maintain and promptly update your information to ensure its accuracy.

Tutors must:

• Be legally entitled to work in the United Kingdom.
• Register with HMRC if operating as self-employed.
• Consent to the verification of all submitted documents, including identity (Passport/Driving License), proof of address, and educational qualifications.
• Possess a valid Enhanced DBS (Disclosure and Barring Service) certificate (issued within the last 12 months or registered with the Update Service) and provide explicit consent for Rubicon Tutors to verify its status.

4. Role of Rubicon Tutors

Rubicon Tutors serves as an intermediary platform that connects independent tutors with learners seeking academic or personal tutoring. Rubicon Tutors does not:

• Employ tutors.
• Supervise, control, or guarantee the quality, timing, legality, or outcome of services provided.
• Guarantee the accuracy of tutor profiles or user feedback.

We provide:

• A secure infrastructure for scheduling and communication.
• Payment processing via Stripe Connect.
• Dispute mediation and customer support.
• Tools to rate and review tutoring services.

5. User Responsibilities and Conduct

All users agree to:

• Use the Platform only for lawful purposes.
• Refrain from uploading or transmitting content that is harmful, offensive, defamatory, or otherwise violates any applicable law.
• Not attempt to reverse-engineer, copy, scrape, or misuse our Platform, systems, or intellectual property.
• Notify Rubicon Tutors immediately in the event of unauthorized access or suspicious activity.

Tutors additionally agree to:

• Act with integrity and professionalism at all times.
• Be punctual and responsive.
• Not solicit learners to transact outside the Platform, which constitutes fee avoidance and a breach of these Terms.
• Deliver tutoring sessions as scheduled, using Rubicon Tutors' platform tools where applicable.

Learners (or guardians) agree to:

• Use the Platform to schedule and pay for sessions.
• Respect tutor availability and policies.
• Provide honest and constructive feedback.

6. Payments, Pricing, and Fees

All payments must be processed through Stripe Connect, our third-party payment partner. By using the Platform, you agree to comply with Stripe’s terms and conditions, including the Stripe Connected Account Agreement.

• Tutors set their hourly rates.
• Payments are handled via a split-transaction model. The Learner pays the Tutor's professional fee directly, and simultaneously pays a Service Fee to Rubicon Tutors for the provision of the Platform. Both payments are facilitated by Stripe Connect.
• Payment timelines: Tutor earnings are transferred to their Stripe accounts typically within 3–7 business days of session completion.
• Taxes:Tutors are solely responsible for declaring their income to HMRC and ensuring they are fully compliant with tax laws, including registering as self-employed and paying income tax or National Insurance where required.

RubiconTutors.com does not provide tax advice. We may be required by law to collect and report tutor tax information to HMRC under existing or future legislation.

7. Booking, Cancellation, and Refund Policy

All sessions must be booked and paid for in advance through RubiconTutors. Our cancellation and refund policies are as follows:

Cancellations by learners:

• 24+ hours’ notice: Full refund or rescheduling permitted.
• Less than 24 hours: Subject to tutor’s discretion; refund not guaranteed. Cancellation and Refund Policy page.

Cancellations by tutors:

• Must provide reasonable notice.
• Repeated cancellations may result in account review or suspension.

No-shows: Failure to attend a scheduled session without notice is treated as a completed session and is non-refundable.

Refunds are issued through Stripe and may take up to 10 business days depending on your bank. Disputes or refund requests must be submitted to support@RubiconTutors.com within 7 days of the scheduled session.

By booking a lesson to take place within 14 days, the Learner expressly requests the service to begin immediately and acknowledges that their right to cancel the 14-day period is waived once the lesson is delivered.

8. Background Checks and Safety

We verify the identity and qualifications of tutors and require the provision of a valid DBS certificate, but we do not accept liability for the conduct of the tutor.

For in-person tutoring sessions, we strongly encourage:

• Meeting in public or supervised locations.
• Having a guardian present if the learner is under 18.

Rubicon Tutors disclaims liability for personal injury, property damage, or any form of harm that occurs during or in connection with an in-person tutoring session.

9. Ratings, Reviews, and User Content

Users may leave reviews and ratings following sessions. By submitting content:

• You grant RubiconTutors.com a worldwide, royalty-free, non-exclusive license to use, reproduce, and display the content.
• You agree to post only fair, honest, and fact-based reviews.
• You acknowledge we may remove any content deemed inappropriate, false, defamatory, or in breach of these Terms.

10. Platform Access and Availability

We aim to maintain uninterrupted access to our Platform; however, we do not guarantee:

• Continuous or error-free availability.
• Compatibility with your device or operating system.
• Security from viruses, hacking, or technical breaches.

We reserve the right to:

• Suspend or terminate access for maintenance, upgrades, or security reasons.
• Modify or discontinue any part of the Platform without notice.

11. Account Suspension and Termination

RubiconTutors.com may suspend, restrict, or permanently terminate your account if:

• You violate these Terms.
• You are involved in fraudulent, abusive, or illegal activities.
• You attempt to circumvent our payment system or fees.
• You post harmful or defamatory content.

You may close your account at any time by contacting us. Data retention will be subject to our Privacy Policy and legal obligations.

12. Intellectual Property Rights

All content on the Platform—including software, branding, design, text, graphics, videos, and logos—is the intellectual property of UK Study Today Ltd or its licensors. You may not copy, download, distribute, or modify any portion without express written permission.

13. Data Protection and Privacy

We process all personal data in compliance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Any applicable privacy or electronic communications legislation.

Full details on how we handle your information are available in our Privacy Policy. We use cookies and other tracking technologies in line with our Cookie Policy.

14. Lesson Recording & Data Privacy

1. Automatic Recording for Safety

   For the safety of our community and to support student learning, all online lessons conducted via Rubicon Tutors are automatically recorded. By using our platform, tutors, students, and parents/guardians provide explicit consent for the recording of audio, video, and whiteboard activity.

2. Purpose of Recordings

   Recordings are maintained for two specific reasons:

   • Student Revision: Student can revisit past lessons to reinforce their learning and review tutor notes.
   • Safeguarding & Quality: To protect both parties, Rubicon Tutors maintains an objective record of all interactions. These recordings are only reviewed by our administration in the event of a safety concern, a dispute, or for internal quality monitoring.
3. Data Storage & Third-Party Processing

   While Rubicon Tutors is the Data Controller, we utilize Lessonspace as our secure third-party Data Processor.

   • Encryption: All recordings are stored on Lessonspace’s secure, encrypted servers.
   • UK GDPR Compliance: This data is handled in strict accordance with UK GDPR and the Data Protection Act 2018.
4. The 90-Day Access & Retention Policy

   To balance educational needs with data privacy, we enforce a strict retention schedule:

   • Access Duration: Recording links are made available to students and parents via their dashboard for a period of 90 days after the lesson date.
   • Automatic Expiry: After 90 days, the access link will expire, and the recording will be permanently deleted from the Lessonspace servers.
   • Strict Privacy: Recordings are "view-only." Users are strictly prohibited from downloading, screen-capturing, or sharing these recording links with any third parties or on social media platforms.

15. Legal Compliance: Tutor Tax Obligations

1. Nature of Relationship: The Tutor acknowledges that Rubicon Tutors provides a digital platform and administrative services. The Tutor is engaged as a self-employed independent contractor and is not an employee, worker, or partner of Rubicon Tutors.
2. Tax Responsibility: The Tutor is exclusively responsible for their own tax affairs, including the assessment, declaration, and payment of all Income Tax, National Insurance contributions, and VAT to HM Revenue & Customs (HMRC).
3. Direct Invoicing: The Tutor acknowledges that the contract for tuition is direct between the Tutor and the Student. Consequently, the Tutor is responsible for ensuring the student receives a valid invoice for the tuition portion of the fees. Rubicon Tutors shall not be liable for any such deductions, filings, or payments.
4. Indemnity: The Tutor agrees to fully indemnify Rubicon Tutors against any claims, costs, or assessments made by any statutory authority arising from the Tutor’s failure to fulfill their tax or legal obligations.

16. Limitation of Liability

To the fullest extent permitted by law, RubiconTutors.com, UK Study Today Ltd, and its directors, employees, or affiliates shall not be liable for:

• Loss of income, business, or opportunities.
• Indirect or consequential damages.
• Misconduct or negligence by third-party users, tutors, or learners.

We do not warrant that sessions will result in academic success or specific learning outcomes. Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation.

17. Indemnification

You agree to indemnify and hold harmless UK Study Today Ltd, its directors, agents, and affiliates against any claims, losses, or damages resulting from:

• Your breach of these Terms.
• Your misuse of the Platform.
• Your infringement of third-party rights or applicable law.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Amendments and Modifications

We reserve the right to amend these Terms at any time. Any material changes will be communicated via email or platform notification. Continued use of the Platform following such updates constitutes your acceptance of the new Terms.

20. Contact Information

For questions, concerns, or legal inquiries, please contact us:

Email: info@RubiconTutors.com

Postal Address: UK Study Today Ltd - 124 City Road, London, England, EC1V 2NX